Frequently asked questions

Quick answers about delivery, returns and choosing the right product.

Most orders arrive within 5 to 9 working days. As soon as your parcel leaves our partner warehouse you'll receive an email with a tracking link, so you always know where it is.

Still wondering?

Our team is here mon to fri, 9:00 to 17:00 and happy to help with sizing, orders or anything else.

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Email address

Email uscontact@weblement.dev

Opening hoursMon to Fri, 9:00 to 17:00

Free deliveryOn orders over €50

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Frequently asked questions

Quick answers about delivery, returns and choosing the right product.

Most orders arrive within 5 to 9 working days. As soon as your parcel leaves our partner warehouse you'll receive an email with a tracking link, so you always know where it is.

Still wondering?

Our team is here mon to fri, 9:00 to 17:00 and happy to help with sizing, orders or anything else.

Frequently asked questions

How long does delivery take?

Do you offer free shipping?

What if my pet doesn't like it?

Are your products safe for my pet?

How do I pick the right size bed or harness?

Which payment methods can I use?

Can I track my order?

Frequently asked questions

How long does delivery take?

Do you offer free shipping?

What if my pet doesn't like it?

Are your products safe for my pet?

How do I pick the right size bed or harness?

Which payment methods can I use?

Can I track my order?